Terms of Service - LocaLegend

1. Introduction

These Terms of Service ("Terms") apply to all translation and related services provided by Team LocaLegend, hereinafter referred to as "LocaLegend", "we", "us", or "our".

2. Acceptance of Terms

By using our services, you ("the Customer") agree to these Terms. These Terms apply to all services unless we agree otherwise in writing or as required by law.

3. Service Agreement

A service agreement is formed when the Customer accepts our price quote or when we reach a specific agreement. We reserve the right to decline any assignment that we consider unethical or illegal.

4. Service Delivery

We will perform our services with accuracy and care, using competent personnel. The Customer must provide all necessary materials for us to complete the assignment. If we don't receive all required materials, we may extend the delivery date or terminate the agreement.

5. Delivery Terms and Delays

Delivery terms are agreed upon for each assignment. If we experience a significant delay, the Customer may terminate the agreement and pay only for the completed parts. No other penalties apply for our delays.

6. Quality and Corrections

We are responsible for correcting any significant errors in our work, unless the error is due to issues in the original material provided by the Customer. We will correct such errors at our own expense.

7. Confidentiality

We treat all Customer documents as confidential. We will not share them with third parties except our staff and subcontractors, who are bound by confidentiality agreements. This doesn't apply to publicly available information.

8. Intellectual Property

The final product belongs to the Customer once full payment is received. However, we retain the right to use any glossaries or translation memories created during the project. Unless otherwise agreed, we may use non-confidential project media for promotional purposes.

9. Pricing and Payment

Prices are agreed upon for each assignment. We invoice upon completion, and payment is due within 14 days. We may request monthly or advance invoicing for certain projects. Late payments are subject to interest as per Spanish law.

10. Termination

The Customer may terminate an assignment before delivery but must compensate us for work already completed. We may terminate the agreement if the Customer is significantly late with payments.

11. Liability

Our liability is limited to the total value of the assignment. We are not responsible for indirect damages or third-party claims. Any claim for damages must be submitted in writing within six months of project completion.

12. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, strikes, or government actions.

13. Data Protection

The Customer is responsible for ensuring they have the right to share any personal data included in their materials. We store project files for 7 years and translation memories as long as the Customer requests.

14. Governing Law

These Terms are governed by Spanish law. Any disputes will be resolved in Spanish courts.